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Terms

The general conditions of use of a teleconsultation website are the rules and conditions that govern the use of this service. 

1. Purpose of the platform: The teleconsultation platform is intended to provide remote medical consultation services.

2. Use: Users must be adults and capable of contracting. Minors must be accompanied by a parent or legal guardian.

3. Confidentiality: The platform is committed to protecting users' personal data and respecting their privacy.

4. Responsibility: The platform cannot be held responsible for decisions made by users based on information provided by doctors.

 

5. Payment: Users must pay the online consultation fee before accessing the teleconsultation services.

6. Intellectual property: The platform owns the intellectual property rights 

on the content of the platform, including texts, images and videos.

7. Termination: The platform reserves the right to terminate user access at any time, without notice or justification.

8. Modification of the conditions of use: The platform reserves the right to modify the conditions of use at any time, without notice or justification.

9. Applicable law and competent jurisdiction: The conditions of use are governed by the law of the country where the platform is located. In the event of a dispute, the competent courts are those of the country where the platform is located.

It is important to carefully read the general conditions of use before using a teleconsultation website. By accepting these conditions, the user undertakes to respect them and to comply with the rules set out.

Terms of Sales :

1. Scope
These general terms and conditions of sale apply to all teleconsultation services offered on the Siha Medical website (hereinafter referred to as "the website").

2. Purpose
The website offers teleconsultation services allowing its users to benefit from remote medical consultations. Consultations are provided by duly authorized health professionals.

3. Access to services
Access to teleconsultation services is reserved for users with a valid user account on the website. Users must complete a registration form and provide all required information to create their account.

4. Prices and payment
The rates for teleconsultation services are clearly indicated on the website. Users must make online payment before availing the consultation. Payments are secured and processed by a third-party payment provider.

5. Cancellation and refund
Users can cancel their consultation up to 24 hours before the scheduled consultation time. However, no refund will be made in the event of late cancellation or non-presentation at the consultation.

6. Liability
The website cannot be held responsible for the consequences of the use of teleconsultation services by users. Health professionals working on the website are solely responsible for the quality of the consultations and advice they provide.

7. Confidentiality
The website undertakes to respect the confidentiality of the data of its users. The data collected during registration and consultation will only be used within the framework of the services offered on the website.

8. Intellectual Property
The website and all of its content (texts, images, videos, etc.) are the exclusive property of Siha Medical. Any unauthorized reproduction or use of the content of the website is strictly prohibited.

9. Modification of the general conditions of sale
The website reserves the right to modify its general conditions of sale at any time. Users will be notified of such changes by email or any other means deemed appropriate.

10. Applicable law and competent jurisdiction
These general conditions of sale are governed by Mauritian law. Any dispute relating to their interpretation or execution will be the exclusive jurisdiction of the Mauritian courts.

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